Privacy Policy | Mavens HQ
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Privacy Policy

How Mavens HQ collects, uses, protects, and shares information—including the special protections that apply to mobile messaging consent.

Effective and last updated: August 1, 2026

1. Scope

This Privacy Policy applies to websites, forms, landing pages, communications, and services operated under the Mavens HQ name by Sarah Rose Tamparong (collectively, “Mavens HQ,” “we,” “us,” or “our”). It explains our practices when you browse our pages, request information, book a call, purchase services, or communicate with us.

2. Information we collect

Information you provide

  • Name, email address, telephone number, business name, website, and social profile details.
  • Brand assets, logos, project requirements, preferred designs, template keywords, and files you submit.
  • Appointment, inquiry, payment, and transaction details.
  • Messages, form responses, feedback, and other communications.

Information collected automatically

Our website and service providers may collect device type, browser, IP address, pages viewed, referring URLs, timestamps, approximate location, and cookie or similar identifiers used for security, performance, and analytics.

3. How we use information

  • Respond to inquiries, prepare proposals, deliver services, and provide support.
  • Personalize brand previews and complete requested creative work.
  • Schedule consultations and send service-related communications.
  • Process transactions, maintain business records, prevent fraud, and protect our systems.
  • Send promotional email or SMS only where permitted and with the required consent.
  • Meet legal, regulatory, carrier, and A2P 10DLC requirements.

4. Mobile and SMS privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors that provide supporting services, such as customer service or messaging delivery. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your decision to receive text messages is voluntary and is not a condition of purchase. We use mobile numbers and messaging consent only to provide the message program you selected, respond to your inquiry, deliver customer care, or send communications you specifically authorized. See our SMS Terms for message frequency, STOP, HELP, and carrier disclosures.

5. How information is shared

We do not sell personal information. We may disclose limited information to:

  • Service providers that host pages, process forms or payments, deliver email/SMS, schedule appointments, provide analytics, or support our operations.
  • Professional advisers where reasonably necessary for legal, accounting, security, or compliance purposes.
  • Government authorities or other parties when required by law, to protect rights and safety, or to investigate misuse.
  • A successor in connection with a merger, acquisition, or transfer of business assets, subject to the mobile opt-in restrictions above.

Providers may use information only to perform services for us and must handle it consistently with applicable law and their contractual obligations.

6. Cookies, analytics, and embedded services

We may use essential cookies, analytics tools, content delivery networks, embedded HighLevel forms, scheduling widgets, and other third-party features. These providers may receive device and usage information when their content loads. Learn more in our Cookie Policy.

7. Data retention and security

We retain information for as long as reasonably necessary to provide services, maintain business and consent records, resolve disputes, and comply with legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no method of transmission or storage is completely secure.

8. Your choices and privacy rights

Depending on your location, you may have rights to request access, correction, deletion, portability, restriction, or objection to certain processing. You may unsubscribe from email using the link in the message. For SMS, reply STOP to opt out or contact us. We may verify your identity before completing a request.

Our services are intended for business users and adults. We do not knowingly collect personal information from children under 13.

9. International processing and external links

Our providers may process information in countries other than yours. Where required, we use appropriate safeguards. Our pages may link to third-party websites; their privacy practices are governed by their own policies.

10. Changes to this policy

We may update this policy to reflect changes in our services, vendors, or legal obligations. The effective date above indicates the latest revision. Material changes will be communicated when required.

11. Contact us

For privacy questions or requests, contact:

Mavens HQ
Attn: Sarah Rose Tamparong
Email: [email protected]
WhatsApp/Phone: +63 995 827 6557